Electronic Commerce: Technical, Business, and Legal IssuesNabil Adam, Oktay Dogramaci, Aryya Gangopadhyay, Yelena Yesha
E-commerce is increasingly crucial to business success, but implementing it successfully requires a broad understanding of technology, law, policy, and business processes. This book contains a comprehensive but concise discussion of current research and future challenges, and of the interactions among the technical, business, and legal aspects of electronic commerce. It reviews the key enabling technologies of E-commerce including TCP/IP, data warehousing, interoperability, workflow, and markup languages, and presents E-commerce business models, from retailing to supply-chain management.
CD-ROM with free evaluation copies of popular IBM software: Net.Commerce and VisualAge for Java is available with the book.
This book has been published by Prentice Hall (ISBN: 0-13-949082-5).
ABOUT THE AUTHORS
NABIL R. ADAM is Professor of Computers & Information Systems at Rutgers University, and Director of the Center for Information Management, Integration and Connectivity (CIMIC)
OKTAY DOGRAMACI is Research Associate at the Rutgers CIMIC and Research Associate at the University of Maryland Baltimore County
ARYYA GANGOPADHYAY is a Professor of Information Systems at the University of Maryland Baltimore County
YELENA YESHA Professor of Computer Science and Electrical Engineering at the University of Maryland Baltimore County
Table of Contents
1 Introduction 1.1 Overview 1.2 EC Statistics 1.3 Objectives of EC 1.4 Requirements and Services 2 EC Components 2.1 Electronic Data Interchange 2.2 Digital Currency 2.3 Electronic Catalogs 2.4 Intranets and Extranets 3 EC in Business 3.1 The Business Case 3.2 Business Uses of Electronic Commerce 3.3 Business Models and Business Functions 3.4 Industrial Applications 3.5 EC Use within Government 4 Technical Issues for Electronic Commerce 4.1 Telecommunication Infrastructure 4.2 Decision Support Systems for EC 4.3 Interoperability 4.4 Storage and Retrieval of Multimedia Information 4.5 Workflow Management 4.6 Markup Languages 5 Security for Electronic Commerce 5.1 Functions and Requirements 5.2 Security Management and Business Controls 5.3 User Perceptions and Trust 5.4 Security Technologies 5.5 The Cryptography Debate 5.6 Legal Validity of Digital Signatures 6 Legal Frameworks: Policy Regulatory Issues for Electronic Commerce 6.1 Intellectual Property 6.2 Legal Issues for Electronic Payment Systems 6.3 Contractual and Legal Settlements 6.4 Regulatory Framework for Electronic Commerce 7 Conclusions and Future Directions 7.1 Interoperability 7.2 Automated Interactions 7.3 Information Overload 7.4 Mobile Computing 7.5 Multimedia Information 7.6 Matchmaking Services 7.7 Economic, Social, and Cultural Issues