New Jersey Business Portal
Digital Government Project
Rutgers UniversityCIMIC

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Title: EGovernment: HumanCentered Systems for Business Services

Project Summary

In addition to the research issues that will be addressed in this proposed work, we will undertake the development of a prototype system called MyNJbusiness that will require the development of a number of various components. The MyNJbusiness system will evolve through several prototype and production iterations. In conjunction with the SBDC staff, we will conduct formal system walkthroughs and guided exploration sessions for each release. Select clients of the SBDC will be encouraged to work with the system and provide feedback.

The impact of this project is in three dimensions

  1. it advances the fundamental research in the areas of data interoperability, workflow management and multimedia object delivery and access.
  2. it helps government agencies to provide an electronic frontend and associated humancentered systems to entice small and medium scale businesses by providing a smoother, customized process of establishing new business.
  3. The resulting methodologies and systems developed will enable business persons, entrepreneurs and other citizens to interact with the state government in an effective fashion never previously possible.

The research and development work we will undertake generalizable and therefore can serve as a reference model to be adopted by other agencies and services both in New Jersey and in other states.